We will schedule an appointment at our Chicago office. Most initial appointments take approximately an hour to 90 minutes depending on your needs. We request that you wear (or bring) your best fitting suit or sport coat.
The time will be spent discussing your current wardrobe, fit concerns, taking measurements, selecting fabrics and choosing design details. We require a deposit of fifty percent upon order placement.
Approximately 6 weeks later (4 weeks for shirts), we will schedule your fitting and arrive with your new garments in-tow. After determining fit and your satisfaction, your adjusted garments are delivered the following week.
Occasionally, no additional adjustments are needed on clothing and seldom are adjustments required for shirts in which case, your items will be delivered that day. Your balance will be collected upon delivery.
Delivery: the turn-around time quoted is often 6 weeks however the average delivery for shirts (complete order) is 4 weeks and clothing (suits, topcoats, etc) is 5 weeks.
If you have a date requirement or deadline for delivery, we will discuss probability without an additional rush fee. Our return policy includes our delivery commitments.